It should never be your burden to cover the costs of cleaning supplies or tools for the staff working in your house. The company they work for should provide them with all the tools they need for the job. You should not have to supply anything. There should never be any additional charges to your for any supplies.
If you are planning on hiring a housekeeping service, there are some expectations you should have for a good business. You should also look for these factors in companies that want to give you the best possible experience.
The company your hire should have proper hiring and training practices. They should also insure all of their employees against damages caused or received while on your property. If a company fails to take these steps, it shows negligence on their part and they are not worthy of your business.
While some companies want to hit you with fees and take your money, even if they do a good job cleaning, they can add stress to something that is intended to take stress away from your daily life. Look for some of these common expectations to be fulfilled by a good house cleaning service.
It is common practice with some companies to pass employment and social security taxes along to the home owner. Make sure you get a company which handles these issues themselves, rather than saddling you with fees and paperwork. This is supposed to be a transaction which removes work from your load, not one that adds more.
All of these expectations are completely reasonable and should be maintained by your cleaning service. You are paying for a service to be completed and you are completely within your right to expect a certain level of quality. In addition, you should maintain your standards because if you begin to slacken them some companies may lower their quality of work to meet your lowered standards.
There should never arise an occasion where your house is not cleaned because there was no one available. Even if your regular cleaning staff is sick or misses work for any reason, the company should have a backup in place. You should receive the cleaning service you pay for, but you should not have to deal with the hassle of absent employees as that should be handled by the employer, not the home owner.
Not everyone wants the same cleaning service. Some people may not want as detailed a cleaning so they can save money, while others may want the most thorough cleaning available. The cleaning company you hire should tailor their service to meet your specific needs, not just give you a basic package and charge you a flat fee when what you want might be much different. So long as you are the one paying, it is up to you to determine how your house is cleaned.
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